GEM-Projects is a Belgium-based consultancy specializing in the glass industry, serving glass manufacturers, suppliers and users.
Founded in 2004 by Geert Jacobs, who has extensive experience in glass technology, chemistry, raw materials, recycling, furnaces and troubleshooting since the 1980s.

Our mission

To provide top-notch glass technology services, freelance assistance and solutions to the glass industry and its suppliers and customers.

Our vision

To be recognized as a leading provider of value-added glass technology services and solutions.

Our values

- Integrity: the foundation of all our business and personal interactions.

- Solution-minded: small enough to listen to your problems, big enough to solve them, ensuring high efficiency and personalized responses.

- 100% Independent: providing unbiased advice with no commercial ties to glass manufacturers, glass industry suppliers or customers. Our independence is your best guarantee for an objective answer and/or solution to your questions and/or problems.

- Customer focused and flexibility: clear understanding of client needs and expectations, offering various collaboration options tailored to specific situations, budgets, and goals.

- Pursuit of knowledge: welcoming each question and project as an opportunity to enhance our expertise in glass physics and chemistry.

- Sharing knowledge: offering comprehensive courses and training programs in glass technology and production.

- A sense of personal pride: taking satisfaction in serving our customers with dedication and excellence.

-Commitment to quality: continuous improvement, employing best practices and delivering services that meet client expectations.

Quality of our glass technology services and work.

GEM-Projects is dedicated to continuous quality improvement, striving to exceed customer expectations with accurate, reliable, flexible and personalized services. We aim to be solution-minded, performance-driven and customer-focused, continually setting and reviewing quality objectives to enhance our business and client relationships.

Customer Feedback.

We value your feedback and are committed to improving our glass technology services. Please share your thoughts on how we can better serve you. If you haven't received our customer satisfaction survey, please click here to request access.

Let's create a win-win situation!

We welcome your questions & inquiries...                                                                                          

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